DS Automobiles drives leads up and costs down

Case study summary

• Car brand wanted to establish itself as a standalone premium brand that redefines luxury
• Developed a performance-driven strategy including Bing Ads Remarketing in paid search
• Focused on increasing leads and reducing the overall cost per acquisition.
• Achieved a 122% uplift in click-through rate, 17% drop in cost per click year on year

The challenge

Premium car brand DS Automobiles, part of Groupe PSA includes Peugeot, Citroën, Opel, and Vauxhall Motors.

UK Marketing Director at DS Automobiles Mark Blundell explains his mission to establish the company as a standalone premium brand that redefines luxury.With more capabilities coming to market each year, Blundell recognises the value of paid search.

“We have a complex customer journey and purchase lifecycle to manage, so the ability to pinpoint and segment audience groups is essential for the business. It helps us target our messaging to the most relevant demographic,” he says.

“Paid search is a great way to get in front of our audience. If we can display an ad early in the buying cycle, we know we’re going to be successful.”


The solution

The solution to the problem was to develop a performance-driven strategy—including Bing Ads Remarketing in paid search—focused on increasing leads and reducing the overall cost per acquisition.

“We have a target audience made up of previous DS Automobiles site visitors, who are then retargeted with more defined bids and a stronger call to action when searching for our brand, model, and generic keywords,” explains Blundell.

“These users are deep-linked into the specific lead-booking form on our own website. Because they’ve previously visited the site, they will be more likely to request a brochure or book a test drive if we can capture their attention in a more targeted way.”


The results

Since using Bing Ads, DS Automobiles has seen the following results:

• 43% increase in leads and 53% decrease in cost per lead year on year
• 122% uplift in click-through rate, 17% drop in cost per click year on year
• 51% of overall leads delivered by remarketing campaigns
• 71% lower cost per lead and 346% higher conversion rate than in non-remarketing campaigns
• 17% year-on-year growth in Q1 clicks and 57% growth in Q1 leads

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